Newcastle, NSW · Web app development & AI automation

Software that ships.AI agents that

R&J AI Solutions takes you from requirement spec to a production-ready web app, then puts a reliable, cost-efficient team of AI agents to work inside your business.

agent-team / ops-desktoday $12.40
  1. researchPulled 14 supplier quotes from inbox$0.02
  2. draftDrafted comparison & recommendation$0.04
  3. reviewChecked totals against source PDFs ✓$0.01
  4. actCreated purchase order in Xero$0.00

What we do

Four ways we help you build with AI.

Start anywhere: a brand-new product, a messy manual process, an app that needs to get smarter, or simply a question about where AI fits.

Holographic wireframe building assembling itself from a glowing blueprint grid
01 / Build

01 Build

Web apps, from first spec to production.

One team takes you from a rough idea to a deployed, monitored product. We write the requirement spec with you, design the experience, build it, and run the launch.

  • Requirement spec & clickable prototype
  • Fullstack build: accounts, payments, bookings, dashboards
  • Edge deployment, custom domain, CI/CD
  • Handover docs and your team trained to own it

OutcomeA product your customers can use, on infrastructure you own.

Orbital conveyor of drone capsules passing glowing data cubes between them
02 / Automate

02 Automate

A team of AI agents that does the work, reliably.

We design teams of specialised agents (researcher, drafter, reviewer, integrator) that cooperate on real tasks, with guardrails, human sign-off where it matters, and model routing that keeps costs low.

  • Workflow mapping & ROI estimate
  • Multi-agent orchestration with tool access
  • Evals, guardrails and human-in-the-loop checkpoints
  • Cost-aware model routing and usage reporting

OutcomeHours of routine work handled every week, with an audit trail.

A holographic AI module docking onto an existing dark monolithic system
03 / Augment

03 Augment

Add AI agents to the app you already have.

No rebuild required. We add copilots, smart search, document understanding and agent actions to your existing web application, wired into the APIs and data you already trust.

  • AI readiness review of your codebase & data
  • In-app copilots, semantic search and summarisation
  • Agents that act through your own APIs (MCP)
  • Gradual rollout behind feature flags

OutcomeYour product gets smarter without risking what already works.

Holographic navigation table with alternative routes and one highlighted trajectory
04 / Advise

04 Advise

Clear-headed AI consultancy.

Practical advice from people who actually ship. We help you pick the right use cases, models, vendors and guardrails, and turn the plan into a roadmap your team can execute.

  • Opportunity workshop & use-case prioritisation
  • Build vs. buy, model & vendor selection
  • Data privacy, security and governance guidance
  • 90-day roadmap with budget and success metrics

OutcomeConfident decisions, with no hype and no wasted spend.

Inside an agent team

Reliable by design, not by luck.

One giant prompt is fragile and expensive. We split work across small, specialised agents coordinated by an orchestrator. Each has one job, the right tools and the cheapest model that does it well. A reviewer checks the output and a human signs off anything that matters.

1
job per agent, each on the smallest model that does it well
100%
of agent actions logged with inputs, outputs and cost
0
irreversible actions without a human approval step

Savings are measured on your real workload during the build, never promised up front.

An orchestrator agent delegating tasks to researcher, drafter, reviewer and integrator agents, with a human approval step.Orchestratorplans · routes · verifiesResearcherDrafterReviewerIntegratorHuman approval

Across the whole stack

Everything around the AI.

Models are the easy part. Shipping value means integrations, data, evaluation, security and support, and we cover all of it.

Customer-facing assistants

Chat and voice assistants that answer questions, qualify leads and book appointments, grounded in your own content.

Knowledge & RAG search

Ask questions across policies, manuals and wikis with cited answers your staff can trust.

Document intelligence

Extract structured data from invoices, forms, contracts and spreadsheets straight into your systems.

MCP servers & integrations

Expose your tools and APIs to AI agents safely through Model Context Protocol servers and connectors.

LLMOps, evals & cost control

Evaluation suites, tracing, prompt versioning and model routing that keep quality up and bills down.

AI guardrails & governance

Privacy reviews, PII redaction, permissioning and policies aligned with Australian privacy expectations.

Team training & enablement

Hands-on workshops so your people use AI tools and coding agents productively and safely.

Managed care & support

Monitoring, model upgrades, security patches and ongoing improvements after launch.

How we work

A calm process for ambitious builds.

  1. 01

    Discover

    A free written review of your goal, users and constraints.

  2. 02

    Specify

    A written spec, prototype and fixed estimate. You know what you get before we build.

  3. 03

    Build

    Weekly demos and a staging link. Agents are tested with real evaluation sets.

  4. 04

    Launch

    Production deployment, domain, monitoring and a calm go-live checklist.

  5. 05

    Operate

    Measure, tune and extend. Optional managed care keeps everything healthy.

Ways to engage

Start small, or go all in.

2 weeks

AI Discovery Sprint

Workshops, a working proof of concept and a costed roadmap. Ideal before committing to a bigger build.

  • Use-case shortlist
  • Working prototype
  • Roadmap & budget
Enquire

Monthly

Fractional AI Team

Ongoing engineering and AI leadership on retainer, for teams who need capability without the hiring.

  • Priority support
  • Continuous delivery
  • Managed care
Enquire

Good questions

Before you ask.

Do you only work with businesses in Newcastle?

We're based in Newcastle NSW and love working with Hunter businesses, but most of our work runs remotely for clients across Australia and overseas.

Which AI models do you use?

Whichever fits the job. We work with Anthropic Claude, OpenAI, Google Gemini and open-weight models, and often route between them so routine tasks use cheaper models and hard tasks use stronger ones.

What happens to our data?

Your data stays in services you control wherever possible. We use enterprise API terms that exclude training on your data, redact sensitive fields, and document exactly where information flows.

Who owns the code?

You do. On final payment the custom code, infrastructure accounts and documentation are yours. We hand over everything needed to run it without us.

How do you make agents reliable?

Narrow responsibilities, structured outputs, evaluation suites built from your real examples, retries with verification, and human approval steps for anything high-stakes.

Start the conversation

Tell us what you want to build.

Rough notes are welcome. Attach a brief, a spreadsheet or a screenshot if it helps. We reply within one business day with next steps and, usually, a few ideas.

I'm interested in

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